Villa Rental Booking Terms and conditions
Any
reference to either 'us' or 'we' in these Booking Conditions refers
to The Villa Owners “you” or “your” are
references to the person making the booking and all members of the
holiday party. So that you understand the basis of the contract
between you and us when you book your accommodation, we have laid
out as clearly as possible, the conditions on which your booking
is made. Nothing in these conditions affects your normal statutory
rights.
Your Booking
You
must be at least 18 years old when you book your accommodation.
Your booking is made as a consumer and you acknowledge that no liability
can be accepted for any business losses howsoever suffered or incurred
by you. When we issue our written confirmation to you, we enter
into a contract with you, the party leader, which is subject to
these Booking Conditions. Any disputes or queries will be between
the party leader and the owner. The party leader will assume responsibility
for the whole party and the compliance with these terms and conditions
of all party members. When your confirmation is received, the details
must be checked carefully. If anything is not correct you should
tell us immediately.
Paying For
Your Accommodation
To
make a booking a non-refundable deposit of 25% is payable by cheque,
bank transfer or Credit Card payment. When we receive your payment,
we will issue your confirmation and necessary details. The balance
of the booking cost must be received by us no later than 8 weeks
prior to your arrival date. An additional €300 breakages deposit
is required on arrival, payable in cash and providing there are
no breakages/damage to the property, this will be refunded on departure.
However, if you book less than 2 months before the arrival date,
payment of the total cost, is due immediately. If your bank returns
your payment to us unpaid, we reserve the right to make an administration
charge of €25. No shows, late arrivals, change in number of
persons, and early departures are non-refundable.
Cancellation
Policy
We
operate a no refund policy and we STRONGLY RECOMMEND therefore you
take out a comprehensive travel cancellation, curtailment and medical
insurance against cancellation due to ill-health, bereavement etc
as the above refund terms are non-negotiable.
Health and
Safety
Whilst
conventional safety for occupants has been taken into account, the
property is considered safe, but where small children are concerned,
supervision throughout is necessary, i.e. stairways, terraces and
the outdoor swimming pool.
Liability
The
Owners shall have no liability to you for the death or personal
injury to you or any member of your party, unless it results from
the Owner's act or omission. You must also take all necessary steps
to safeguard your personal property. No liability to you is accepted
in respect of damage to or loss of such property.
Damage to
Property
You
are responsible to the Owner for the actual costs of any breakage
or damage in or to the accommodation - along with any additional
costs that may result - which are caused by you or your party. These
costs may be deducted from your €300 deposit, but are not limited
to that amount. You may be billed for the difference between this
and the actual cost of the repairs.
No Pets
Pets
of any kind are not allowed unless prior arrangements have been
made.
Complaints and Maintenance
Every
effort has been made to ensure that you have an enjoyable and memorable
holiday. If however, you have any problem or cause for complaint
it is essential that you contact us immediately to give us the chance
to resolve it. We value your custom and want you to return!
Illegal Drugs and Hazardous Materials
Guests and
members of your party shall not use or permit to be brought into
any villa any illegal substances or articles deemed hazardous to
life, limb or property.
Villa Keys
There will charge
€20.00 for each set of lost keys.
Capacity of
Villas
The total
number of persons allowed in the villas at any one time is restricted
to a maximum of persons scheduled, booked and paid for. Should a
group misrepresent themselves, they will be required to vacate the
villa without refund. Exceptions are made only for infants; if sleeping
in a baby crib, they are NOT included in the villa's total count.
This
agreement becomes binding upon receipt of your rental deposit. Your
sending payment constitutes your acceptance and agreement to these
terms, conditions, limitations and restrictions. If you have any
problems or questions with any of the preceding, please BE SURE
to contact us BEFORE you send us your rental deposit monies. Thank
you
Website and
Advertisements
The
Owners aim to ensure that the information and descriptions provided
are accurately conveyed on the official website (www.holiday-rentals.co.uk)
and any authorised third-party websites or advertisements. There
may be minor differences between the actual accommodation and its
description, as we are always seeking to improve services and facilities.
Occasionally, problems mean that some facilities or services become
unavailable, and if this is the case we will tell you as soon as
reasonably practical after we have been made aware of the situation.
Similarly, we cannot accept responsibility for any changes or closures
to local area amenities or attractions mentioned on the website
or in the "Property Information Book".
During Your
Stay
You can arrive at your accommodation after4 pm on the start date
of your holiday and you must leave by 10 am on the last day. The
Owner is entitled to refuse to hand over to you, or to repossess
the accommodation if they reasonably believe that any damage is
likely to be caused by you or your party, or can repossess the accommodation
if damage has been caused.
You
cannot allow more people than you have booked to stay in the accommodation,
nor can you significantly change the makeup of the party throughout
the duration of your stay in the accommodation nor can you take
your pet into the accommodation unless it has been arranged in advance
and it is shown on your confirmation. If you do so the Owner can
refuse to hand over the accommodation, to you or can repossess it.
You may not carry out any form of trade or business from the property,
nor may you sub-let any part of the buildings.
The villa is entirely non-smoking and you agree not to smoke in
any part of the accommodation.
The
villa is in a quiet residential area, you must pay due consideration
to the neighbours and avoid late-night noise, particularly outside.
You
must allow the Owner or any representative of the Owner access at
any reasonable time during your stay.
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